Returns
To be eligible for a return, your item must be defective only and must be returned unused and in the same condition in which you received it. (Any return due to misuse or incorrect handling during washing will not be accepted or refunded).

Customers are eligible for returns under these conditions within 14 business days from the delivery date.

Please email us for additional details about returns. You will be responsible for covering your own shipping costs for returning your item.

Customs Fees
If customs fees are applicable, they will be paid by the customer and will not be covered by Floraine.

Products or Services
Certain products or services may be exclusively available through the website for a limited time. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

Copyright
All content displayed on the website, including images, designs, and texts, is the property of Floraine.
No use of the website's content is permitted without prior authorized permission from Floraine.

Contact Us
After submitting your inquiry, it will be reviewed by our team, and you will receive a response within 1-3 business days.

Shipping
Delivery time is between 3-14 business days. We ship nationwide.
If the delivery has not arrived after 14 business days, please send a message to our email address:
Floraineclo@gmail.com